Expert Tip: Are your customers silently breaking up with you?

We want to ensure our valued clients fully understand all the platform offers and realise its full potential to fulfil your use cases. We’ll share monthly tips and guides to ensure you get the most out of the platform and all it offers.

Download this month’s expert guide to see how best to use our sentiment analysis, specifically on NetBase, and how our sentiment helps you understand where there may be some areas driving your customers to leave you, including their emotions and behaviours. The guide will also show you how to make sentiment readings more accurate and focus on specific products, services, campaigns, people, and not just the overall brand.